The World Is Flat
- 1989, when the Berlin Wall came down (symbolizing the political opening of the formerly Communist countries) and the Windows operating system became popular (making personal computing easy)
- 1995, when Netscape, which invented the web browser as we know it, went public (prior to this, it was not very convenient to find information on the internet)
- work flow software, the "alphabet soup of computing" (html, http, TCP/IP, etc.) which makes it possible for different computers to communicate with each other seamlessly
- uploading, the phenomenon of free computer applications, shareware, community-developed software, open-source applications, Wikipedia ("the people's encyclopedia")
- outsourcing, using workers in other countries, like India or China, to do work that Americans used to do (such as customer service call centers)
- off-shoring, sending whole factories abroad
- supply-chaining, organizing the international manufacturing, transporting, and marketing of goods in the most efficient way
- insourcing, using contractors such as UPS to do work previously done by a company's own workers
- in-forming, the revolutionary websearch capacities of Google, Yahoo! and the like
- "the steroids": things that make it possible for us to work and play digitally anywhere and anytime: internet telephony, iPods, BlackBerry, wireless connectivity, fancy cell-phones, etc.
I haven't finished the book yet, but hearing Friedman speak yesterday has inspired me to finish it!